What is in this toolkit:

Trauma in Housing

What people who care about housing need to understand about trauma

Designing Trauma-Informed Places and Spaces

Learn about trauma-informed building design and how it can promote better outcomes for people

Becoming a Trauma-Informed Organization

Learn how to improve your policies, procedures and programs to support outcomes for residents, staff and properties

Case Studies

See examples of trauma-informed housing in action

Measuring Impact

How to define outcomes and measure the impact of trauma-informed housing


We know that when life hits us with stressful, overwhelming, or traumatic experiences, we’re more likely to bounce back – be resilient – when we have healthy ways to cope and a supportive environment. A safe, affordable place to call home can foster resilience and support overall well-being, when its design, management, and programming are trauma-informed. POAH created this toolkit to inspire mission-driven housing providers to adopt a trauma-informed approach to housing. Use this toolkit to learn, spark ideas and adapt this model to your work.

Who this toolkit is for:

  • Affordable Housing Owners

  • Resident Service Providers

  • Property Management Companies

  • Architects & Interior Designers

  • Funders & Policymakers

  • Community Residents


How to use this toolkit:

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    each section to build your own knowledge
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    the tools to use in your work
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    the tools with your peers and partners
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    these lessons to your community and context


Where Should I Begin?

This toolkit was funded with generous support from Wells Fargo and Enterprise Community Partners through the Housing Affordability Breakthrough Challenge. POAH thanks the many residents, staff and partners who lead the development of Trauma-Informed Housing. Read more…

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